Refund policy

Effective date: September 19, 2026

This Return and Refund Policy applies to purchases made from imquittingcorporate and is administered by HumbleFoundry LLC.

Made-to-order products

Our products are produced specifically after an order is placed. Because each item is made to order, we do not accept returns or exchanges for a change of mind, an incorrect size or color selected by the customer, or other buyer preference. Please review the product description and size guide carefully before placing your order.

Damaged, defective, misprinted, or incorrect items

If an item arrives damaged, defective, misprinted, or materially different from what you ordered, contact us within 30 days after delivery at contact@imquittingcorporate.com.

Your request should include:

Your order number;
A description of the issue; and
Clear photographs showing the item and the issue. If multiple items are affected, we may request a photograph or video showing all affected items together.

We will review the information provided. If the claim is approved, we may offer a replacement or a refund to the original payment method, as appropriate. You generally will not need to return a damaged or defective item unless we specifically instruct you to do so.

Returns and exchanges

We do not accept unauthorized returns. Do not send an item to a manufacturer, fulfillment partner, or any address without first receiving written instructions from us.

We do not offer returns or exchanges for:

Items that were produced correctly as ordered;
Incorrect size or color selections;
Change of mind or buyer’s remorse;
Minor variations that are a normal result of the printing or manufacturing process; or
Gift cards.

This limitation does not apply to an eligible claim involving a damaged, defective, misprinted, or incorrect item.

Order changes and cancellations

Contact us as soon as possible if you need to change or cancel an order. Because production may begin shortly after checkout, changes and cancellations are not guaranteed once an order has entered production. If we are able to cancel an order before production begins, we will issue a refund to the original payment method.

Shipping and delivery issues

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delivery failures caused by an incorrect or incomplete address, refusal of delivery, or failure to collect a shipment. Contact us if your tracking information shows a problem and we will review the available options.

If an order is marked delivered but cannot be located, please check the delivery location, household members, neighbors, and the carrier before contacting us. We may ask you to cooperate with a carrier investigation.

Refunds

We will notify you after reviewing your request and let you know whether a refund has been approved. Approved refunds are issued to the original payment method, generally within 10 business days. Your bank or card issuer may require additional time to process and post the refund.

If more than 15 business days have passed since we confirmed that your refund was approved, contact us at contact@imquittingcorporate.com.

Original shipping charges are non-refundable unless required by applicable law or the refund results from an error for which we are responsible.

Mandatory consumer rights

Nothing in this policy limits any non-waivable rights or remedies available under applicable consumer protection law. If the law in your location provides mandatory cancellation, withdrawal, return, conformity, or refund rights, those rights will take precedence over any conflicting term in this policy.

Customers in the European Union may have a statutory right to withdraw from certain purchases within 14 days after delivery. Exceptions may apply, including for certain personalized goods. Contact us to exercise any applicable statutory right.